https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121239#M526506 <P>We had fibre installed yesterday and it's not working&nbsp;</P> Tue, 21 Oct 2025 06:39:23 GMT Gary1080 2025-10-21T06:39:23Z https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121239#M526506 <P>We had fibre installed yesterday and it's not working&nbsp;</P> Tue, 21 Oct 2025 06:39:23 GMT https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121239#M526506 Gary1080 2025-10-21T06:39:23Z https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121244#M526507 <P>Hi had the same but weirdly I can still connect to my old router although it is unplugged and disconnected</P> Tue, 21 Oct 2025 06:53:53 GMT https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121244#M526507 Cbroaduk 2025-10-21T06:53:53Z https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121246#M526508 <P>Hi, Same here!! Do I need to contact sky to get it switched over?&nbsp;</P> Tue, 21 Oct 2025 06:59:38 GMT https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121246#M526508 Gary1080 2025-10-21T06:59:38Z https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121263#M526511 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511942">@Gary1080</a>&nbsp;&amp;&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511948">@Cbroaduk</a>&nbsp;if your new installationsxare not connecting you need to call Sky so they can check what is wrong and get it out right.&nbsp;</P> Tue, 21 Oct 2025 07:26:53 GMT https://helpforum.sky.com/t5/Broadband/Fibre-not-working/m-p/5121263#M526511 Chrisee 2025-10-21T07:26:53Z