topic Re: Ring doorbell in Broadband

Ring doorbell

babyeric — Mon, 20 Oct 2025 18:35:12 GMT

I've recently changed my broadband and now my doorbell won't work i was told that it shouldn't make any difference but now it's not working how can you rectify this issue

Re: Ring doorbell

caesarome — Mon, 20 Oct 2025 18:39:23 GMT

@babyeric wrote:
I've recently changed my broadband

Do you mean you have changed your broadband supplier, if so you need to use the ring app and change the wifi network via it.

Re: Ring doorbell

JimM1 — Mon, 20 Oct 2025 20:14:40 GMT

@babyeric You need to use the ring app and change the required information, this has nothing to do with sky, and you also need to be sure that you have a good 2.4Ghz wireless wi-fi signal, only one doorbell is able to go higher. Ring support is your place to go as well! Ring device health and change network!

Re: Ring doorbell

Chrisee — Mon, 20 Oct 2025 20:33:32 GMT

@babyeric the well publicised issue today with AWS affected Ring systems my own is back online but was down from early morining.