topic Re: Fibre upgrade drlivery in Broadband

Fibre upgrade drlivery

MH94 — Mon, 20 Oct 2025 16:37:07 GMT

What should I have received in my parcel from Sky Broadband to be ready for Openreach to install full fibre?

Re: Fibre upgrade drlivery

TimmyBGood — Mon, 20 Oct 2025 16:56:26 GMT

Potentially just an ethernet cable if you already have a Sky Broadband Hub (SR203) in use for Sky ADSL or FTTC and didn't choose to add the WiFi Max subscription supplement.

This comes as a surprise to many people.

Re: Fibre upgrade drlivery

TimmyBGood — Mon, 20 Oct 2025 16:55:58 GMT

@MH94

New customers would typically receive a white Sky Max Hub, power supply and ethernet cable.

Re: Fibre upgrade drlivery

JimM1 — Mon, 20 Oct 2025 18:51:01 GMT

@MH94 If you happen to have an older sky hub or a sky Q hub, then sky may also update you to the Sky Broadband Hub at the same time as phone will now connect into the rear connection off the hub for digital landline!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: Fibre upgrade drlivery

MH94 — Tue, 21 Oct 2025 09:09:46 GMT

Thanks - I just have the ethernet cable, so hopefully that will be ok!