Connection issues - poor connection

Glennlittle9 — Mon, 20 Oct 2025 15:21:09 GMT

Overall our connection is poor. My sons ps5 is always having issues and the wi fi strength is poor even though the hub is downstairs in my sons room and our lounge tv is right next door to it. We are all frustrated with losing connection too many times and poor strength of service

Re: Connection issues - poor connection

caesarome — Mon, 20 Oct 2025 15:51:29 GMT

@Glennlittle9

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

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Connection issues - poor connection

Re: Connection issues - poor connection