topic Re: WiFi not working in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5120609#M526307 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511178">@Jon164</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 20 Oct 2025 12:54:07 GMT caesarome 2025-10-20T12:54:07Z WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5120579#M526301 <P>My WiFi has been failing intermittently since last Thursday. I have tried turning it on and off and this doesn't work. I haven't changed anything else with it or my devices.</P> Mon, 20 Oct 2025 12:42:34 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5120579#M526301 Jon164 2025-10-20T12:42:34Z Re: WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5120609#M526307 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511178">@Jon164</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 20 Oct 2025 12:54:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5120609#M526307 caesarome 2025-10-20T12:54:07Z