https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5120397#M526272 <P>We have had no Internet since 7am this morning. I have reset the router several times. Internet will come on for 5 minute and then cut out again. Run diagnostic online and said its all working fine. No tv and no internet. Ive also done a few hard resets and still not working</P> Mon, 20 Oct 2025 10:48:37 GMT Christine171 2025-10-20T10:48:37Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5120397#M526272 <P>We have had no Internet since 7am this morning. I have reset the router several times. Internet will come on for 5 minute and then cut out again. Run diagnostic online and said its all working fine. No tv and no internet. Ive also done a few hard resets and still not working</P> Mon, 20 Oct 2025 10:48:37 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5120397#M526272 Christine171 2025-10-20T10:48:37Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5120440#M526281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4510995">@Christine171</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 20 Oct 2025 11:18:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5120440#M526281 GD1 2025-10-20T11:18:35Z