https://helpforum.sky.com/t5/Broadband/Parental-Controls-not-appearing-on-app/m-p/5120128#M526173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3187315">@Chitty37</a>&nbsp;</P> <P>&nbsp;</P> <P>Do you definitely have the WiFi Max subscription supplement on the account, rather than just possession of a white Max Hub?</P> Mon, 20 Oct 2025 06:35:31 GMT TimmyBGood 2025-10-20T06:35:31Z https://helpforum.sky.com/t5/Broadband/Parental-Controls-not-appearing-on-app/m-p/5120070#M526155 <P>Hi</P><P>&nbsp;</P><P>I have Sky broadband max but can't see the parental controls under broadband on the MySky App. I've updated and even reinstalled the app, but to no avail? I've also turned the WiFi off and back on again but with no luck can anyone help please.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Thank you&nbsp;</P> Sun, 19 Oct 2025 23:48:03 GMT https://helpforum.sky.com/t5/Broadband/Parental-Controls-not-appearing-on-app/m-p/5120070#M526155 Chitty37 2025-10-19T23:48:03Z https://helpforum.sky.com/t5/Broadband/Parental-Controls-not-appearing-on-app/m-p/5120128#M526173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3187315">@Chitty37</a>&nbsp;</P> <P>&nbsp;</P> <P>Do you definitely have the WiFi Max subscription supplement on the account, rather than just possession of a white Max Hub?</P> Mon, 20 Oct 2025 06:35:31 GMT https://helpforum.sky.com/t5/Broadband/Parental-Controls-not-appearing-on-app/m-p/5120128#M526173 TimmyBGood 2025-10-20T06:35:31Z