topic Re: WiFi stopped working in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-stopped-working/m-p/5119231#M525914 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509655">@Kameill</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 18 Oct 2025 21:56:03 GMT caesarome 2025-10-18T21:56:03Z WiFi stopped working https://helpforum.sky.com/t5/Broadband/WiFi-stopped-working/m-p/5119227#M525912 <P>The WiFi box has suddenly cut out and isn't showing any light</P> Sat, 18 Oct 2025 21:43:53 GMT https://helpforum.sky.com/t5/Broadband/WiFi-stopped-working/m-p/5119227#M525912 Kameill 2025-10-18T21:43:53Z Re: WiFi stopped working https://helpforum.sky.com/t5/Broadband/WiFi-stopped-working/m-p/5119231#M525914 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509655">@Kameill</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 18 Oct 2025 21:56:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-stopped-working/m-p/5119231#M525914 caesarome 2025-10-18T21:56:03Z