https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5119047#M525862 I have tried and failed to get connected to the internet end light on my hub is orange is there a problem in my area? Can you please check? Sat, 18 Oct 2025 16:44:07 GMT yvonnemm 2025-10-18T16:44:07Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5119047#M525862 I have tried and failed to get connected to the internet end light on my hub is orange is there a problem in my area? Can you please check? Sat, 18 Oct 2025 16:44:07 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5119047#M525862 yvonnemm 2025-10-18T16:44:07Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5119050#M525863 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3692886">@yvonnemm</a>&nbsp; No one on the community can check anything for you as we are customers like you.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 18 Oct 2025 16:50:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5119050#M525863 GD1 2025-10-18T16:50:51Z