topic Re: No connection in Broadband https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5118856#M525795 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3173389">@Amyg23</a>&nbsp;</P> <P>If you haven't yet try a reboot of your broadband hub at the mains&nbsp;</P> <P>&nbsp;</P> <P>If this doesn't fix it then try&nbsp;<SPAN>&nbsp;the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 18 Oct 2025 12:31:14 GMT caesarome 2025-10-18T12:31:14Z No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5118823#M525779 <P>My WiFi says it's all good but nothing is connecting&nbsp;</P> Sat, 18 Oct 2025 12:11:14 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5118823#M525779 Amyg23 2025-10-18T12:11:14Z Re: No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5118856#M525795 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3173389">@Amyg23</a>&nbsp;</P> <P>If you haven't yet try a reboot of your broadband hub at the mains&nbsp;</P> <P>&nbsp;</P> <P>If this doesn't fix it then try&nbsp;<SPAN>&nbsp;the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 18 Oct 2025 12:31:14 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5118856#M525795 caesarome 2025-10-18T12:31:14Z