https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5117859#M525532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507852">@Tracy652</a>&nbsp;</P> <P>You are asking other customers on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 17 Oct 2025 09:22:18 GMT caesarome 2025-10-17T09:22:18Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5117842#M525527 <P>Why is my internet not working&nbsp;</P> Fri, 17 Oct 2025 09:05:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5117842#M525527 Tracy652 2025-10-17T09:05:02Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5117859#M525532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507852">@Tracy652</a>&nbsp;</P> <P>You are asking other customers on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 17 Oct 2025 09:22:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5117859#M525532 caesarome 2025-10-17T09:22:18Z