https://helpforum.sky.com/t5/Broadband/Internet/m-p/5117802#M525519 <P>WiFi not working all lights on at hub&nbsp;</P><P>Speed is 2.2 mb&nbsp;</P><P>Nothing working on TV phone or tablet&nbsp;</P> Fri, 17 Oct 2025 08:15:54 GMT Dee171 2025-10-17T08:15:54Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5117802#M525519 <P>WiFi not working all lights on at hub&nbsp;</P><P>Speed is 2.2 mb&nbsp;</P><P>Nothing working on TV phone or tablet&nbsp;</P> Fri, 17 Oct 2025 08:15:54 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5117802#M525519 Dee171 2025-10-17T08:15:54Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5117867#M525538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507807">@Dee171</a>&nbsp;</P> <P>Try rebooting the hub at the mains, after powering it back up wait 5 minutes before trying again to see if your devices now work. If they don't try&nbsp;<SPAN>&nbsp;running the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 17 Oct 2025 09:26:56 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5117867#M525538 caesarome 2025-10-17T09:26:56Z