topic Re: No connection in Broadband https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5117717#M525496 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507722">@Franklymiss</a>&nbsp;</P> <P>It could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 17 Oct 2025 04:42:32 GMT caesarome 2025-10-17T04:42:32Z No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5117695#M525487 <P>2 Green lights one orange. Sky says everything ok??</P> Fri, 17 Oct 2025 02:30:56 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5117695#M525487 Franklymiss 2025-10-17T02:30:56Z Re: No connection https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5117717#M525496 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507722">@Franklymiss</a>&nbsp;</P> <P>It could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 17 Oct 2025 04:42:32 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5117717#M525496 caesarome 2025-10-17T04:42:32Z