https://helpforum.sky.com/t5/Broadband/Red-light/m-p/5117698#M525490 Just got sky full fibre broad band and it's down already showing 2 red lights Yet the sky checker is saying everything is ok ?? Fri, 17 Oct 2025 02:47:06 GMT Leslie__ 2025-10-17T02:47:06Z https://helpforum.sky.com/t5/Broadband/Red-light/m-p/5117698#M525490 Just got sky full fibre broad band and it's down already showing 2 red lights Yet the sky checker is saying everything is ok ?? Fri, 17 Oct 2025 02:47:06 GMT https://helpforum.sky.com/t5/Broadband/Red-light/m-p/5117698#M525490 Leslie__ 2025-10-17T02:47:06Z https://helpforum.sky.com/t5/Broadband/Red-light/m-p/5117719#M525498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493749">@Leslie__</a>&nbsp;</P> <P>It could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 17 Oct 2025 04:43:11 GMT https://helpforum.sky.com/t5/Broadband/Red-light/m-p/5117719#M525498 caesarome 2025-10-17T04:43:11Z