https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working-on-tv/m-p/5117578#M525458 <P>WiFi is not connecting to tv says broadband is down&nbsp;</P> Thu, 16 Oct 2025 20:06:23 GMT Amanda18031 2025-10-16T20:06:23Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working-on-tv/m-p/5117578#M525458 <P>WiFi is not connecting to tv says broadband is down&nbsp;</P> Thu, 16 Oct 2025 20:06:23 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working-on-tv/m-p/5117578#M525458 Amanda18031 2025-10-16T20:06:23Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working-on-tv/m-p/5117619#M525468 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507600">@Amanda18031</a>&nbsp;</P> <P>If you other devices are also showing no connection then if a reboot of your broadband hub doesn't fix it then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 16 Oct 2025 21:00:21 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working-on-tv/m-p/5117619#M525468 caesarome 2025-10-16T21:00:21Z