topic Re: Loosing wifi in Broadband

Loosing wifi

BAILEYdog1 — Thu, 16 Oct 2025 18:11:14 GMT

My wifi keeps dropping out then rr connecting

Re: Loosing wifi

Noreenkhan — Thu, 16 Oct 2025 18:15:15 GMT

My Wi-Fi keeps loosing connection and it's been going on for weeks and I work from home online and it really getting frustrating.

Re: Loosing wifi

2muchTV — Thu, 16 Oct 2025 18:44:38 GMT

@Noreenkhan Sky can supply WiFi boosters, but you will need to contact them.

You mention you work from home, so I would suggest investing time, money and a little learning in building your own home network for your WiFi.

My partner and I work from home and so connectivity is vital for us and what we have is reliable and fast.

Re: Loosing wifi

caesarome — Thu, 16 Oct 2025 18:45:45 GMT

@BAILEYdog1 @Noreenkhan

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.