topic Re: Broadband Order form not submitting in Broadband

Broadband Order form not submitting

Ianma — Thu, 16 Oct 2025 11:18:11 GMT

I am trying to submit an order for full fibre braodband, but the submit button just goes gray and nothing happens

Ianma_0-1760613483310.png

Re: Broadband Order form not submitting

caesarome — Thu, 16 Oct 2025 11:24:38 GMT

Have you tried clicking on the terms and conditions link to see if the button then allows you to press it. If it doesn't then to get the order placed you will have to call Sky instead.

Re: Broadband Order form not submitting

Ianma — Thu, 16 Oct 2025 11:32:03 GMT

Yup, tried that, refreshed, go back, click again, no joy

I can click the sumit button, it goes gray and nothing happens

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😞

Re: Broadband Order form not submitting

Ianma — Thu, 16 Oct 2025 11:39:44 GMT

tried via MySky app and same result, blank screen

Re: Broadband Order form not submitting

caesarome — Thu, 16 Oct 2025 12:12:48 GMT

Then as advised @Ianma you will have to call Sky.

Re: Broadband Order form not submitting

Ianma — Thu, 16 Oct 2025 12:14:54 GMT

Calling Sky seems to be impossible, nowhere is there a number visible 😞

Anyway too busy for the rest of the day, will try agian tomorow

thanks for those trying to help