topic Ordered sky when’s delivery in Broadband

Ordered sky when’s delivery

Gemz123 — Thu, 16 Oct 2025 11:23:01 GMT

I ordered broadband when will it be delivered

Re: Ordered sky when’s delivery

caesarome — Thu, 16 Oct 2025 11:25:08 GMT

@Gemz123

The latest on your order should be found here:

https://www.sky.com/ordertracking

Re: Ordered sky when’s delivery

Daniel0210 — Thu, 16 Oct 2025 11:36:30 GMT

@Gemz123

And the Hub is normally dispatched via Royal Mail to arrive a few days prior to the activation date.

Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.

Re: Ordered sky when’s delivery

Waveman — Thu, 16 Oct 2025 11:51:30 GMT

If you ordered a fibre product, 100mbs or faster, then as part of the order process you have to select an appointment time, if fiber does not exist at your property. This is because it requires an Openreach or City fibre engineer to install.

alternatively go to your Sky account and under your profile, select 'My Orders' from the drop down and you can see the current status of your order.