https://helpforum.sky.com/t5/Broadband/Slow-broadband/m-p/5116805#M525265 I ran a speed test whilst stood over the router and got 77 download speed. Is there a fault on my connection. Please investigate. Thank you Wed, 15 Oct 2025 22:49:45 GMT Gavlarq 2025-10-15T22:49:45Z https://helpforum.sky.com/t5/Broadband/Slow-broadband/m-p/5116805#M525265 I ran a speed test whilst stood over the router and got 77 download speed. Is there a fault on my connection. Please investigate. Thank you Wed, 15 Oct 2025 22:49:45 GMT https://helpforum.sky.com/t5/Broadband/Slow-broadband/m-p/5116805#M525265 Gavlarq 2025-10-15T22:49:45Z https://helpforum.sky.com/t5/Broadband/Slow-broadband/m-p/5116837#M525273 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506692">@Gavlarq</a>&nbsp;you are not talking to Sky by posting in this forum if you want their help call them. However you can check the speed to the hub by going into the service checker in the My Sky app as it is checked daily. If the speed to the hub is lower than the guarantee for your hub then the app should offer support.</P> <P>&nbsp;</P> <P>The aerials in the hub are designed to maximise horizontal coverage and can have areas with low signal strength within a metre of the unit so your speed test may be affected bybthat.</P> Thu, 16 Oct 2025 05:50:17 GMT https://helpforum.sky.com/t5/Broadband/Slow-broadband/m-p/5116837#M525273 Chrisee 2025-10-16T05:50:17Z