https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5116640#M525210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3014107">@Perdie85</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 15 Oct 2025 18:38:06 GMT caesarome 2025-10-15T18:38:06Z https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5116611#M525203 <P>My internet keeps going off, the 2nd light in the router goes off and the 4th light turns orange, happened yesterday and is happening again today throughout. I have switched the router off at the mains for a few mins and switched back on, check the connection of the wires and it is still going off.&nbsp;</P> Wed, 15 Oct 2025 18:20:11 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5116611#M525203 Perdie85 2025-10-15T18:20:11Z https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5116640#M525210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3014107">@Perdie85</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 15 Oct 2025 18:38:06 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5116640#M525210 caesarome 2025-10-15T18:38:06Z