topic Re: Unstable wi fi in Broadband

Unstable wi fi

Rosehold59 — Wed, 08 Oct 2025 15:12:59 GMT

Hi. Over the last week or so I've noticed my WI fi has become unstable. Even iPlayer was buffering! I've done all the checks and it says everything's ok. Should I reboot my router?

Re: Unstable wi fi

caesarome — Wed, 08 Oct 2025 15:30:56 GMT

@Rosehold59

It is worth rebooting it so leave it off for 10 minutes before powering it back up and wait a further few minutes before seeing what now happens with your devices.

Re: Unstable wi fi

Rosehold59 — Wed, 15 Oct 2025 12:37:12 GMT

Thank you for your advice, sadly,it's made no difference and am often forced to use my data on 4g instead. It's so slow, especially in the evening. Karen

Re: Unstable wi fi

Chrisee — Wed, 15 Oct 2025 13:02:44 GMT

@Rosehold59 run the serviceccgecker in the My Sky app to see if it has picked up the fault.

Re: Unstable wi fi

JimM1 — Wed, 15 Oct 2025 13:04:23 GMT

@Rosehold59 Have you had a look on the sky service checker at your broadband speed history for the last 30 day's just incase something has happened to cause a large drop off! See the link below.

https://www.sky.com/servicechecker

Re: Unstable wi fi

Rosehold59 — Thu, 23 Oct 2025 06:18:12 GMT

I've looked at the service checker and it's fairly consistant. I think it may be the router. Don't know what to do about that, really. It's not been too bad lately following the reboot. Thanks for the advice.