topic Re: Need to actually speak to a sky technician not a AI robot in Broadband https://helpforum.sky.com/t5/Broadband/Need-to-actually-speak-to-a-sky-technician-not-a-AI-robot/m-p/5116168#M525067 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4497362">@nbalazemi</a>&nbsp;</P> <P>If you explain what your problem is a bit further, the forum may be able to help</P> Wed, 15 Oct 2025 10:03:03 GMT jamesn123 2025-10-15T10:03:03Z Need to actually speak to a sky technician not a AI robot https://helpforum.sky.com/t5/Broadband/Need-to-actually-speak-to-a-sky-technician-not-a-AI-robot/m-p/5108904#M523155 <P>So my sky hub has a dns issue, i have to set all my dns settings to google or cloudflare 1.1.1.1 or 8.8.8.8 on all my devices for anything to work. i have already reset my sky hub multiple times its made no difference. i basically need a new hub sending out or maybe sky can do somthing on their end. but its literlly impossible to talk to a human.&nbsp;</P> Tue, 07 Oct 2025 08:08:14 GMT https://helpforum.sky.com/t5/Broadband/Need-to-actually-speak-to-a-sky-technician-not-a-AI-robot/m-p/5108904#M523155 nbalazemi 2025-10-07T08:08:14Z Re: Need to actually speak to a sky technician not a AI robot https://helpforum.sky.com/t5/Broadband/Need-to-actually-speak-to-a-sky-technician-not-a-AI-robot/m-p/5116168#M525067 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4497362">@nbalazemi</a>&nbsp;</P> <P>If you explain what your problem is a bit further, the forum may be able to help</P> Wed, 15 Oct 2025 10:03:03 GMT https://helpforum.sky.com/t5/Broadband/Need-to-actually-speak-to-a-sky-technician-not-a-AI-robot/m-p/5116168#M525067 jamesn123 2025-10-15T10:03:03Z