Issues with line and broadband

robertgiles — Wed, 15 Oct 2025 08:16:11 GMT

please contact me wdsday afternoon has my landline is down has well has broadbrand robert thank by mobil number

Re: Issues with line and broadband

JimM1 — Wed, 15 Oct 2025 08:20:55 GMT

@robertgiles The Forum is NOT sky Customer Service, you will have to call sky, and you will not get any call back from posting as you have requested!

Re: Issues with line and broadband

Daniel0210 — Wed, 15 Oct 2025 09:30:19 GMT

@robertgiles

No one will / can phone you anyway. Your Community tag name isn't linked to any Sky accounts you have so no one knows who you are. You will need to initiate contact.

The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

topic Re: Issues with line and broadband in Broadband

Issues with line and broadband

Re: Issues with line and broadband

Re: Issues with line and broadband