https://helpforum.sky.com/t5/Broadband/Network-set-up/m-p/5116078#M525046 <P>I have a new white Sky Q router but it keeps cutting dropping from the internet. I go to Network Set Up, do the set up eg press WOS button on router but it will not connect. I have switched off everything and restarted. Getting fed up as cannotnaccess apps via TV. It was not a problem with the black / old Sky Q box&nbsp;</P> Wed, 15 Oct 2025 08:03:02 GMT MJG1968 2025-10-15T08:03:02Z https://helpforum.sky.com/t5/Broadband/Network-set-up/m-p/5116078#M525046 <P>I have a new white Sky Q router but it keeps cutting dropping from the internet. I go to Network Set Up, do the set up eg press WOS button on router but it will not connect. I have switched off everything and restarted. Getting fed up as cannotnaccess apps via TV. It was not a problem with the black / old Sky Q box&nbsp;</P> Wed, 15 Oct 2025 08:03:02 GMT https://helpforum.sky.com/t5/Broadband/Network-set-up/m-p/5116078#M525046 MJG1968 2025-10-15T08:03:02Z https://helpforum.sky.com/t5/Broadband/Network-set-up/m-p/5116081#M525047 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490798">@MJG1968</a>&nbsp; There is no White Sky Q hub, what you have is the Sky Max hub.</P> Wed, 15 Oct 2025 08:09:14 GMT https://helpforum.sky.com/t5/Broadband/Network-set-up/m-p/5116081#M525047 GD1 2025-10-15T08:09:14Z