https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5116071#M525044 <P>Tv says no internet connection&nbsp;</P> Wed, 15 Oct 2025 07:52:11 GMT Kellybateman 2025-10-15T07:52:11Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5116071#M525044 <P>Tv says no internet connection&nbsp;</P> Wed, 15 Oct 2025 07:52:11 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5116071#M525044 Kellybateman 2025-10-15T07:52:11Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5116147#M525058 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4505781">@Kellybateman</a>&nbsp;</P> <P>If you other devices like phones are also not showing a connection then try rebooting your hub at the mains.</P> <P>&nbsp;</P> <P>If that doesn't fix it then the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 15 Oct 2025 09:27:19 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5116147#M525058 caesarome 2025-10-15T09:27:19Z