topic Re: Router in Broadband

Router

Mark197530 — Tue, 14 Oct 2025 17:12:43 GMT

We would like a brand new router,the last 3 engineers that have dealt with issues with our broadband have recommended we have the latest router instead of the really old one we have now going back over 6+ years.We are still waiting even though it has been recommended on every occasion and still nothing

Re: Router

caesarome — Tue, 14 Oct 2025 17:30:01 GMT

@Mark197530

As we are customers here have you called Sky and spoken to them about this ?

Re: Router

JimM1 — Tue, 14 Oct 2025 18:49:34 GMT

@Mark197530 Would also be worth you saying what you have currently, see the link for the current sky ones!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: Router

Mark197530 — Tue, 14 Oct 2025 18:51:58 GMT

We currently have the sky hub

Re: Router

JimM1 — Tue, 14 Oct 2025 18:53:35 GMT

@Mark197530 Here is the online link to order new.

www.sky.com/skyhuboptions

Re: Router

Mark197530 — Tue, 14 Oct 2025 19:02:21 GMT

Thank you,ordered

Re: Router

JimM1 — Tue, 14 Oct 2025 19:05:35 GMT

@Mark197530 Trust me they won't be wanting your old Sky Hub back, keep for nostalgia! It's the only one i dont have prior, later and later again but for some reason did a skip on the Hub version!