https://helpforum.sky.com/t5/Broadband/Waiting-on-openreach/m-p/5115552#M524906 <P>I have taken time off work to be in all day for open reach and I have now received a message saying they have missed me .. I'm not happy at all !&nbsp;<BR />and no one has turned up&nbsp;</P> Tue, 14 Oct 2025 13:39:19 GMT AMcMurray 2025-10-14T13:39:19Z https://helpforum.sky.com/t5/Broadband/Waiting-on-openreach/m-p/5115552#M524906 <P>I have taken time off work to be in all day for open reach and I have now received a message saying they have missed me .. I'm not happy at all !&nbsp;<BR />and no one has turned up&nbsp;</P> Tue, 14 Oct 2025 13:39:19 GMT https://helpforum.sky.com/t5/Broadband/Waiting-on-openreach/m-p/5115552#M524906 AMcMurray 2025-10-14T13:39:19Z https://helpforum.sky.com/t5/Broadband/Waiting-on-openreach/m-p/5115557#M524909 <P>You will need to raise this with Sky, as this is a customer to customer portal. Openreach don't speak to end users you have to do it through your ISP.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/contacting-sky" target="_blank">https://www.sky.com/help/articles/contacting-sky</A></P><P>&nbsp;</P><P>Also check your order status under your Sky Account profile, although this may not upated straight away.&nbsp;</P><P>&nbsp;</P><P>They operate a compensation system for missed appointments, quiet often due to the engineer having too many appointments or they overun, annoying to say the least!&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 14 Oct 2025 13:44:27 GMT https://helpforum.sky.com/t5/Broadband/Waiting-on-openreach/m-p/5115557#M524909 Waveman 2025-10-14T13:44:27Z