https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114522#M524644 <P>Rang sky got some fantastic help , thank you , very impressed&nbsp;</P> Mon, 13 Oct 2025 10:15:30 GMT Johnmoore2 2025-10-13T10:15:30Z https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114499#M524638 <P>The engineer attended this morning there was an issue of the supply to my house which he rectified but my router isn't working and he said he couldn't fix it I need to contact you</P><P>i currently have no service and my router despite all the tests you recommend is showing a red constant light .</P><P>i have only been with you one month and if this isn't rectified ASAP I will be leaving you as this is not satisfactory&nbsp;</P> Mon, 13 Oct 2025 09:45:35 GMT https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114499#M524638 Johnmoore2 2025-10-13T09:45:35Z https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114519#M524642 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503805">@Johnmoore2</a>&nbsp;Then you need to call sky, nothing will be done on the back of your Forum post as this is not sky customer service!</P> Mon, 13 Oct 2025 10:14:20 GMT https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114519#M524642 JimM1 2025-10-13T10:14:20Z https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114522#M524644 <P>Rang sky got some fantastic help , thank you , very impressed&nbsp;</P> Mon, 13 Oct 2025 10:15:30 GMT https://helpforum.sky.com/t5/Broadband/My-router-isn-t-working/m-p/5114522#M524644 Johnmoore2 2025-10-13T10:15:30Z