https://helpforum.sky.com/t5/Broadband/Callback-from-customer-service-team-agent/m-p/5114172#M524567 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499282">@Danny118</a>&nbsp;Part of me would say at best it's a 50/50 chance you will get a call back, the other more realistic part of me says it's more likely a 90/10 chance that you won't.</P><P>It may be worth calling first thing in the morning if you can , that way you can make sure you get to speak to someone and not have to wait on something that might not happen.&nbsp;</P> Sun, 12 Oct 2025 18:14:44 GMT daveNOS 2025-10-12T18:14:44Z https://helpforum.sky.com/t5/Broadband/Callback-from-customer-service-team-agent/m-p/5114114#M524550 <P>Just spoken to someone on the phone who promised to call back tomorrow (literally that's what was said, I promise) as she couldn't find anyone to help me on this particular issue.&nbsp;<BR /><BR /></P><P>she said she will call around 12:00 pm so I have cancelled the plan I prearranged. Is it realistic to really expect a callback? Or is it just a tactic to shut me up?&nbsp;<BR /><BR /></P><P>anyone had similar experiences?&nbsp;</P> Sun, 12 Oct 2025 16:40:24 GMT https://helpforum.sky.com/t5/Broadband/Callback-from-customer-service-team-agent/m-p/5114114#M524550 Danny118 2025-10-12T16:40:24Z https://helpforum.sky.com/t5/Broadband/Callback-from-customer-service-team-agent/m-p/5114172#M524567 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499282">@Danny118</a>&nbsp;Part of me would say at best it's a 50/50 chance you will get a call back, the other more realistic part of me says it's more likely a 90/10 chance that you won't.</P><P>It may be worth calling first thing in the morning if you can , that way you can make sure you get to speak to someone and not have to wait on something that might not happen.&nbsp;</P> Sun, 12 Oct 2025 18:14:44 GMT https://helpforum.sky.com/t5/Broadband/Callback-from-customer-service-team-agent/m-p/5114172#M524567 daveNOS 2025-10-12T18:14:44Z