WiFi not working at all

Cacha — Fri, 10 Oct 2025 22:22:09 GMT

WiFi down 3rd night in the row normally off all night.
Sky broadband checker says no problems even with orange light on my router

Re: WiFi not working at all

Luci3 — Fri, 10 Oct 2025 22:47:40 GMT

Ours too!!! Must be a Sky issue !! So annoying

Re: WiFi not working at all

caesarome — Sat, 11 Oct 2025 04:48:10 GMT

@Luci3 @Cacha

It could be overnight maintenance taking place.

If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions

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WiFi not working at all

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