https://helpforum.sky.com/t5/Broadband/Can-t-play-games-on-my-phone-when-upstairs-in-my-house-it-keeps-dropping-out/m-p/5112574#M524161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3101184">@Yvonnej72</a>&nbsp;</P> <P>Does it work downstairs, if so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Fri, 10 Oct 2025 15:49:07 GMT caesarome 2025-10-10T15:49:07Z https://helpforum.sky.com/t5/Broadband/Can-t-play-games-on-my-phone-when-upstairs-in-my-house-it-keeps-dropping-out/m-p/5112430#M524132 Can't play games upstairs in my house keeps dropping out Fri, 10 Oct 2025 13:05:19 GMT https://helpforum.sky.com/t5/Broadband/Can-t-play-games-on-my-phone-when-upstairs-in-my-house-it-keeps-dropping-out/m-p/5112430#M524132 Yvonnej72 2025-10-10T13:05:19Z https://helpforum.sky.com/t5/Broadband/Can-t-play-games-on-my-phone-when-upstairs-in-my-house-it-keeps-dropping-out/m-p/5112574#M524161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3101184">@Yvonnej72</a>&nbsp;</P> <P>Does it work downstairs, if so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Fri, 10 Oct 2025 15:49:07 GMT https://helpforum.sky.com/t5/Broadband/Can-t-play-games-on-my-phone-when-upstairs-in-my-house-it-keeps-dropping-out/m-p/5112574#M524161 caesarome 2025-10-10T15:49:07Z