https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5111900#M523990 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500906">@Lorna721</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 09 Oct 2025 18:44:02 GMT caesarome 2025-10-09T18:44:02Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5111897#M523987 <P>Since the storm on the 03/10/25 my WiFi has not been working consistently&nbsp;</P> Thu, 09 Oct 2025 18:42:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5111897#M523987 Lorna721 2025-10-09T18:42:03Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5111900#M523990 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500906">@Lorna721</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 09 Oct 2025 18:44:02 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5111900#M523990 caesarome 2025-10-09T18:44:02Z