topic Re: My internet keeps going down then starting up again in Broadband https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down-then-starting-up-again/m-p/5111734#M523939 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3985226">@Brianmcconnell4</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 09 Oct 2025 15:35:55 GMT caesarome 2025-10-09T15:35:55Z My internet keeps going down then starting up again https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down-then-starting-up-again/m-p/5111680#M523922 <P>My internet keeps going down then starting up again</P> Thu, 09 Oct 2025 14:56:57 GMT https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down-then-starting-up-again/m-p/5111680#M523922 Brianmcconnell4 2025-10-09T14:56:57Z Re: My internet keeps going down then starting up again https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down-then-starting-up-again/m-p/5111734#M523939 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3985226">@Brianmcconnell4</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 09 Oct 2025 15:35:55 GMT https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down-then-starting-up-again/m-p/5111734#M523939 caesarome 2025-10-09T15:35:55Z