https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111573#M523878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500433">@LaTrine1</a>&nbsp;</P> <P>It isn't the mac address you should be entering but the network key that should be printed on the hub, it is also on the card that came with it.</P> Thu, 09 Oct 2025 12:30:39 GMT caesarome 2025-10-09T12:30:39Z https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111563#M523877 <P>Need wireless network key for my PC.&nbsp; I am entering the mac. Code on back of router but keeps saying incorrect.</P> Thu, 09 Oct 2025 12:19:24 GMT https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111563#M523877 LaTrine1 2025-10-09T12:19:24Z https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111573#M523878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500433">@LaTrine1</a>&nbsp;</P> <P>It isn't the mac address you should be entering but the network key that should be printed on the hub, it is also on the card that came with it.</P> Thu, 09 Oct 2025 12:30:39 GMT https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111573#M523878 caesarome 2025-10-09T12:30:39Z https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111580#M523882 <P>Does your wireless key have and zero or O or i or L characters?</P><P>&nbsp;</P><P>They are easy to confuse between uppercase and lowercase.</P><P>&nbsp;</P><P>Have you tried entering it in your phone?</P> Thu, 09 Oct 2025 12:34:58 GMT https://helpforum.sky.com/t5/Broadband/Wireless-network-key/m-p/5111580#M523882 aac74 2025-10-09T12:34:58Z