https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111241#M523794 <P>Looks like it is affecting the Redbridge area - fingers crossed it gets fixed soon!</P> Thu, 09 Oct 2025 05:13:04 GMT MarysLittleLamb 2025-10-09T05:13:04Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111200#M523770 <P>My internet is down&nbsp;</P> Wed, 08 Oct 2025 23:41:40 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111200#M523770 Mey1 2025-10-08T23:41:40Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111201#M523771 <P>Mine too - in Redbridge. Where are you located?</P> Wed, 08 Oct 2025 23:45:27 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111201#M523771 Nik662 2025-10-08T23:45:27Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111202#M523772 <P>Mine too. This also means that I have no TV either as have had Sky stream for only a week. They say it should be fixed in 48 hours. Totally unacceptable to have no internet or TV for 58 hours with what Sky charge</P> Wed, 08 Oct 2025 23:45:42 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111202#M523772 NorthernMonkey 2025-10-08T23:45:42Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111204#M523774 <P>It just went down around 12:15am - was fine just before that.</P> Wed, 08 Oct 2025 23:47:17 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111204#M523774 Nik662 2025-10-08T23:47:17Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111205#M523775 <P>Which number did you use to contact sky? 48 hours is quite long!&nbsp;</P> Wed, 08 Oct 2025 23:48:40 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111205#M523775 Nik662 2025-10-08T23:48:40Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111209#M523777 Mine down too. I'm in Fairlop. Wed, 08 Oct 2025 23:58:59 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111209#M523777 SkyBroadband_1 2025-10-08T23:58:59Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111211#M523778 <P>I'm in Hainault. So it seems like atleast affecting nearby areas as well. No human assistance at this hour, so will call in the morning hoping time fixes the situation automatically.</P> Thu, 09 Oct 2025 00:02:41 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111211#M523778 Nik662 2025-10-09T00:02:41Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111212#M523779 <P>Same here in Hainault</P> Thu, 09 Oct 2025 00:04:50 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111212#M523779 Omg2 2025-10-09T00:04:50Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111216#M523782 <P>Same here, tried resetting hub etc. Nothing worked, no TV, Internet or Phone. Supposed to be working from home in the morning.</P><P>Same area as you guys, broadband check is pointless if it doesn't actually check, it says it was fine at 4am yesterday, best time to check speeds when hardly anyone is using their networks, not very honest.</P> Thu, 09 Oct 2025 00:28:14 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111216#M523782 Fruitbat75 2025-10-09T00:28:14Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111238#M523793 <P><SPAN>When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back before 7.</SPAN></P> <P>&nbsp;</P> Thu, 09 Oct 2025 04:07:36 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111238#M523793 Daniel0210 2025-10-09T04:07:36Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111241#M523794 <P>Looks like it is affecting the Redbridge area - fingers crossed it gets fixed soon!</P> Thu, 09 Oct 2025 05:13:04 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111241#M523794 MarysLittleLamb 2025-10-09T05:13:04Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111251#M523798 <P>Looks like problem has been fixed now!</P> Thu, 09 Oct 2025 05:56:57 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5111251#M523798 MarysLittleLamb 2025-10-09T05:56:57Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5112372#M524122 <P>If it was essential overnight maintenance they should have notified affected customers beforehand. I don't pay for my services for only certain times of the day otherwise I wouldn't pay for day time TV.</P> Fri, 10 Oct 2025 12:05:44 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5112372#M524122 Fruitbat75 2025-10-10T12:05:44Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5112387#M524124 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3758658">@Fruitbat75</a>&nbsp;</P> <P>Neither Sky not Openreach notify customers in advance of maintenance. It's always likely to be postponed, delayed or it overruns.&nbsp;</P> Fri, 10 Oct 2025 12:15:01 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down/m-p/5112387#M524124 Daniel0210 2025-10-10T12:15:01Z