https://helpforum.sky.com/t5/Broadband/Tv-keeps-dropping-connection/m-p/5109628#M523357 <P>Our tv keeps dropping connection and freezing in the bedroom&nbsp;</P> Tue, 07 Oct 2025 19:53:09 GMT Natasha124 2025-10-07T19:53:09Z https://helpforum.sky.com/t5/Broadband/Tv-keeps-dropping-connection/m-p/5109628#M523357 <P>Our tv keeps dropping connection and freezing in the bedroom&nbsp;</P> Tue, 07 Oct 2025 19:53:09 GMT https://helpforum.sky.com/t5/Broadband/Tv-keeps-dropping-connection/m-p/5109628#M523357 Natasha124 2025-10-07T19:53:09Z https://helpforum.sky.com/t5/Broadband/Tv-keeps-dropping-connection/m-p/5109771#M523396 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494880">@Natasha124</a>&nbsp;To stream video you need a steady wifi connection to the hub.&nbsp;Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Wed, 08 Oct 2025 06:32:43 GMT https://helpforum.sky.com/t5/Broadband/Tv-keeps-dropping-connection/m-p/5109771#M523396 Chrisee 2025-10-08T06:32:43Z