https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5108767#M523083 <P>The router is just flashing green and I've tried resetting about 5 times and it's still flashing green&nbsp;</P> Tue, 07 Oct 2025 00:21:48 GMT Dean1010 2025-10-07T00:21:48Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5108767#M523083 <P>The router is just flashing green and I've tried resetting about 5 times and it's still flashing green&nbsp;</P> Tue, 07 Oct 2025 00:21:48 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5108767#M523083 Dean1010 2025-10-07T00:21:48Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5108805#M523106 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4477588">@Dean1010</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 07 Oct 2025 04:49:03 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5108805#M523106 caesarome 2025-10-07T04:49:03Z