https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5108659#M522995 There is no broadband internet for 45-60min, reset didn't help. On 26th of September you charged me for 46£, so this month is paid. Please get the issue fixed Mon, 06 Oct 2025 21:50:20 GMT Tasha201 2025-10-06T21:50:20Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5108659#M522995 There is no broadband internet for 45-60min, reset didn't help. On 26th of September you charged me for 46£, so this month is paid. Please get the issue fixed Mon, 06 Oct 2025 21:50:20 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5108659#M522995 Tasha201 2025-10-06T21:50:20Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5108671#M523002 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4109807">@Tasha201</a>&nbsp;Worth a try but you may have to do it over a mobile network, links are below.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>and</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Mon, 06 Oct 2025 22:22:50 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5108671#M523002 JimM1 2025-10-06T22:22:50Z