topic Re: WiFi keeps dropping in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/5108011#M522809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4496051">@Tamara-97</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 06 Oct 2025 12:42:58 GMT caesarome 2025-10-06T12:42:58Z WiFi keeps dropping https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/5107685#M522756 Hi, I have recently moved house and started a new sky broadband contract on the 15th of September. Unfortunately at least once a day (normally in the morning) the WiFi completely drops and I lose all connection. I get orange dots on the router, and the only way to fix this is to unplug the router and plug back in. This has happened routinely every day since the start of the contract Mon, 06 Oct 2025 10:22:02 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/5107685#M522756 Tamara-97 2025-10-06T10:22:02Z Re: WiFi keeps dropping https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/5108011#M522809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4496051">@Tamara-97</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 06 Oct 2025 12:42:58 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/5108011#M522809 caesarome 2025-10-06T12:42:58Z