https://helpforum.sky.com/t5/Broadband/devices-pause/m-p/5107310#M522691 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493603">@Cosmin11</a>&nbsp;you post is not terribly clear. Are you referring to the My Sky app itself? Given there isnt a native windows version of thst app so it can only be run using an Android emulator any misbehaviour could be down to that. Alternatively do you have issues with another of Sky's apps like Sky Go? If you want support with that post in the dedicated Sky Go forum&nbsp;<A href="https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo" target="_blank">https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo</A>&nbsp;but include a clearer description of tgecfault and includecwhat version of windows you are running.</P> <P><BR />However from your description it is unlikely to becanything to do with your broadband connection.</P> Mon, 06 Oct 2025 06:33:43 GMT Chrisee 2025-10-06T06:33:43Z https://helpforum.sky.com/t5/Broadband/devices-pause/m-p/5107275#M522683 <P>hello, everybody my sky app it's pausing my device , my desktop only the desktop, i go into the app, i wake up and after 5 mins they pause again, why&nbsp;</P> Sun, 05 Oct 2025 22:49:47 GMT https://helpforum.sky.com/t5/Broadband/devices-pause/m-p/5107275#M522683 Cosmin11 2025-10-05T22:49:47Z https://helpforum.sky.com/t5/Broadband/devices-pause/m-p/5107310#M522691 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493603">@Cosmin11</a>&nbsp;you post is not terribly clear. Are you referring to the My Sky app itself? Given there isnt a native windows version of thst app so it can only be run using an Android emulator any misbehaviour could be down to that. Alternatively do you have issues with another of Sky's apps like Sky Go? If you want support with that post in the dedicated Sky Go forum&nbsp;<A href="https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo" target="_blank">https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo</A>&nbsp;but include a clearer description of tgecfault and includecwhat version of windows you are running.</P> <P><BR />However from your description it is unlikely to becanything to do with your broadband connection.</P> Mon, 06 Oct 2025 06:33:43 GMT https://helpforum.sky.com/t5/Broadband/devices-pause/m-p/5107310#M522691 Chrisee 2025-10-06T06:33:43Z