topic Re: WiFi not working from Router to home devices in Broadband

WiFi not working from Router to home devices

Carey4 — Sat, 04 Oct 2025 14:08:31 GMT

i hage done a check and seems Sky is fine in the area but the there is no connection from Router to home devices.

what can I check?

Re: WiFi not working from Router to home devices

JimM1 — Sat, 04 Oct 2025 14:48:40 GMT

@Carey4 Do you see anything! Link below.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: WiFi not working from Router to home devices

Carey4 — Sun, 05 Oct 2025 13:08:25 GMT

Sadly this didn't fix the problem.

The Hub still does not have the internet or voice light working.

Re: WiFi not working from Router to home devices

JimM1 — Sun, 05 Oct 2025 14:18:20 GMT

@Carey4 It's done a lot at least now the hub has been identified and not from anything before now!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

After this call sky direct and have them test your system!