https://helpforum.sky.com/t5/Broadband/Losing-connection/m-p/5106743#M522566 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494885">@Jo341</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 05 Oct 2025 08:57:15 GMT caesarome 2025-10-05T08:57:15Z https://helpforum.sky.com/t5/Broadband/Losing-connection/m-p/5106699#M522561 <P>Wifi connection keeps dropping out. It started recently having had a new router</P> Sun, 05 Oct 2025 07:57:15 GMT https://helpforum.sky.com/t5/Broadband/Losing-connection/m-p/5106699#M522561 Jo341 2025-10-05T07:57:15Z https://helpforum.sky.com/t5/Broadband/Losing-connection/m-p/5106743#M522566 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494885">@Jo341</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 05 Oct 2025 08:57:15 GMT https://helpforum.sky.com/t5/Broadband/Losing-connection/m-p/5106743#M522566 caesarome 2025-10-05T08:57:15Z