topic WiFi not working every where in Broadband

WiFi not working every where

Haifamoal — Sat, 04 Oct 2025 18:28:54 GMT

First of October, we have updated our sky broadband (installed) however, the engineer changed the router and put it upstairs instead Now ,we dont have WiFi connection downstairs and we struggle to use it Although we have changed it to 300 mg But really disappointed

Re: WiFi not working every where

peter-marlow+1966 — Sat, 04 Oct 2025 18:41:02 GMT

The hub/ should be out in the open so the wifi signal is not blocked also you could call sky and ask for a wifi booster

Re: WiFi not working every where

JimM1 — Sat, 04 Oct 2025 18:47:51 GMT

@Haifamoal The sky hub does not require to be beside the newely installed FF ONT that OR kindly stuck upstairs for you. A longer Ethernet cable and you can move it to your most required area, it may not cover everywhere you want but you will know from previous what the other sky Hub was capable off doing for you in your home!