https://helpforum.sky.com/t5/Broadband/Wifi-max/m-p/5106417#M522485 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491236">@GazzJones</a>&nbsp;If your order is in and pending, then you just may have to call and speak to an agent to get your required adjustment to it done!</P> Sat, 04 Oct 2025 17:01:54 GMT JimM1 2025-10-04T17:01:54Z https://helpforum.sky.com/t5/Broadband/Wifi-max/m-p/5106415#M522484 <P>When i took out my order i requested wifi max as we live in a 4 bed house and two rooms are in the attic, it now has come to my attention i do not have it on my account and when i got to purchase it to make it all good i just does not move past the continue part of the transaction.</P><P>&nbsp;</P><P>Trying to actually speak to an agent is similar to the definition of insanity as i cannot call them at the moment and the useless virtual assisatant can not get me intouch with a live chat agent.</P><P>&nbsp;</P><P>i just need this sorting out as we struggle to get a decent wifi signal ooutside of the living room</P> Sat, 04 Oct 2025 16:58:38 GMT https://helpforum.sky.com/t5/Broadband/Wifi-max/m-p/5106415#M522484 GazzJones 2025-10-04T16:58:38Z https://helpforum.sky.com/t5/Broadband/Wifi-max/m-p/5106417#M522485 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491236">@GazzJones</a>&nbsp;If your order is in and pending, then you just may have to call and speak to an agent to get your required adjustment to it done!</P> Sat, 04 Oct 2025 17:01:54 GMT https://helpforum.sky.com/t5/Broadband/Wifi-max/m-p/5106417#M522485 JimM1 2025-10-04T17:01:54Z