topic Wifi in Broadband

Wifi

andy1230 — Sat, 04 Oct 2025 11:02:13 GMT

My WiFi is having issues, wired devices okay, hub okay, WiFi signal poor or unstable. No changes here with set up. Reset bid okay, then failed again, this has been an issue for a short while now, need new router

Re: Wifi

caesarome — Sat, 04 Oct 2025 11:26:39 GMT

@andy1230

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Re: Wifi

andy1230 — Sun, 05 Oct 2025 19:42:25 GMT

Engineer coming out tomorrow, I think it's WiFi overlapping with neighbours new sky wifi

Re: Wifi

JimM1 — Sun, 05 Oct 2025 20:00:53 GMT

@andy1230 If you were finding that the hub was ok on the wired part off the network then you may well be correct that the system does have wireless wi-fi clash, but you would need to look see, or hub off 5 minutes and see if it's auto channel will move the frequency away on power up!