topic Re: Internet down and app thinks its fine in Broadband

Internet down and app thinks its fine

Aliciaesc — Fri, 03 Oct 2025 21:02:01 GMT

Only posting here as its a last resort.

Hoping im not the only one with WiFi down. The app seems to think everything is working fine, but its not. Tried calling Sky, but only get a robot after 9pm, which tells me to go on the app for the service checker. Service checker thinks all is fine so cant lodge a fault.

Sky, if you read this, this isnt good enough.

Re: Internet down and app thinks its fine

TimmyBGood — Fri, 03 Oct 2025 21:23:28 GMT

@Aliciaesc wrote:

Hoping im not the only one with WiFi down.

Sky supplies broadband to over five million addresses: that scale of operation means that at any particular point in time (and even without a named storm battering the country) there will be thousands of individual Openreach circuit faults affecting subscribers.

Re: Internet down and app thinks its fine

JimM1 — Fri, 03 Oct 2025 21:25:20 GMT

@Aliciaesc They all got to go home early because off the bad weather storm!

Re: Internet down and app thinks its fine

Leonniewashere — Fri, 03 Oct 2025 21:55:54 GMT

A lot of the uk is like this with power cuts etc due to the storms gonna be like this over the weekend apparently