https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5105634#M522283 I have no connection Fri, 03 Oct 2025 18:41:04 GMT Angela+christina 2025-10-03T18:41:04Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5105634#M522283 I have no connection Fri, 03 Oct 2025 18:41:04 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5105634#M522283 Angela+christina 2025-10-03T18:41:04Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5105635#M522284 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3564746">@Angela+christina</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 03 Oct 2025 18:43:05 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5105635#M522284 caesarome 2025-10-03T18:43:05Z