topic Re: Issues now for 3 weeks in Broadband

Issues now for 3 weeks

Chris439 — Thu, 02 Oct 2025 22:42:09 GMT

We've had issues now for 3 weeks or more with the WiFi, really poor. Iv got the fastesg possible internet so you tell me, Iv got my own boosters in each room I purchased myself for over £100 each and struggling with the internet. One box keep dropping our all the time. Simply just not good enough. I need an engineer to come and take a look at what's going on as a matter of urgency as it's affecting my business as well as I work from home.

Re: Issues now for 3 weeks

JimM1 — Thu, 02 Oct 2025 23:24:56 GMT

@Chris439 You are on your own, sky does not entertain you having your own purchased booster's that is all down to you to workout what is needed now to get the system working!

You can try getting sky help but you better be upfront explaining what you have done!

Re: Issues now for 3 weeks

Daniel0210 — Fri, 03 Oct 2025 04:17:54 GMT

@Chris439 wrote:
I need an engineer to come and take a look at what's going on as a matter of urgency as it's affecting my business as well as I work from home.

@JimM1

Every customer with an issue will feel it's urgent but I'm afraid Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.

Additionally from your post and previous posts last December I don't think you realise that you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.