Poor Connection on third floor

Housey300 — Thu, 02 Oct 2025 15:18:39 GMT

Our router is in the cupboard uunder the stairs as that's where the fibre hub is. We have poor signal on third floor with laptop teams meetings freezing. What easiest way to try and sort signal.

Re: Poor Connection on third floor

caesarome — Thu, 02 Oct 2025 15:22:50 GMT

@Housey300

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

topic Re: Poor Connection on third floor in Broadband

Poor Connection on third floor

Re: Poor Connection on third floor