https://helpforum.sky.com/t5/Broadband/Issues-with-the-Wifi/m-p/5103943#M521732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491520">@Abcd2</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 01 Oct 2025 21:40:21 GMT caesarome 2025-10-01T21:40:21Z https://helpforum.sky.com/t5/Broadband/Issues-with-the-Wifi/m-p/5103820#M521693 <P>Yesterday and today I had ongoing issues with the internet.</P><P>i can see that when the internet doesn't work 2 lights out of 4 going orange instead of green.</P><P>please help&nbsp;</P> Wed, 01 Oct 2025 19:48:44 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-the-Wifi/m-p/5103820#M521693 Abcd2 2025-10-01T19:48:44Z https://helpforum.sky.com/t5/Broadband/Issues-with-the-Wifi/m-p/5103943#M521732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491520">@Abcd2</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 01 Oct 2025 21:40:21 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-the-Wifi/m-p/5103943#M521732 caesarome 2025-10-01T21:40:21Z